Whataburger Complaints and Reviews

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Main address: 300 Concord Plaza 78216 San Antonio TX
210-476-6000, , http://www.whataburger.com/contact_us.php?comment=general
  • 25+7 mobile complaints
  • $127 claimed losses
  • $4 average
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  • 22 hours ago
  • Cafes and Restaurants
  • 5

Wathaburger 810 southmore ave pasadena tx 77502 has the rudest employees in the world and one in particular lazy that doesn't want to clean up and that's why shes paid. But she does have a huge mouth bigger than her head. To tell you that she knows how to humiliate people make them the "circus"attraction of the day and therefore loose their appetite. We felt like circus freaks and everyone... Read more

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I am absolutely pissed! I had the most disgusting burger and fries from the main st and 35 one. My burger was burnt to *** and smashed. I couldn't even eat it. The only good think was the drink and they almost forgot both. The job is not hard, stop hiring complete idiots!! Add comment


  • Sep 03
  • Cafes and Restaurants
  • Carrollton, Texas
  • Employee Behavior
  • 7

I went to the Whataburger in the colony and went in the restroom and there was an employee in there smoking a cigarette.then he came out and didn't wash his hands and went to the makeup table and started fixing food he was also mopping the floor and set the mop down and made more food for other costumers in the drive thru.The employees name is Chris and this was on the overnight shift.I was... Read more

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  • Aug 30
  • Snack Bars and Fast Food, Bars
  • Irving, Texas
  • Whataburger
  • 13

Ok, I eat at Whataburger because I have always gotten good food. This morning I ordered a Whataburger with cheese and everything else on it. & and order of Onion rings. The onion rings were pure grease and I was not able to eat them. The burger was also pure GREASE and very little meat! I actually could hold up the burger and the GREASE ran off. Upon calling the store (When I got home &... Read more

Was this review helpful? 0 1

Waiting 10 minutes so far and I still don't have my burger. 3 cars ahead of me, but you would think they would have stated cooking right after you order. Not what I expect from a fast food restaurant. Been waiting 13 minutes now, down to one car in front. My burger should be well done by now. 15 minutes and I got my burger, they need to call it Waitaburger!!! Add comment


  • Aug 19
  • Snack Bars and Fast Food, Bars
  • Houston, Texas
  • Wrong Order
  • 1
  • 1
  • 35

I was really excited when they started building a whataburger across the street from where I stay. When it opened I decided to give it a try. I ordered the usual which is a jr. Burger with mayo, ketchup, and cheese only. I should have known that it wouldnt be a good experience when my order was not repeated back to me. I paid for my food and didnt receive a receipt but didnt worry too much... Read more

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  • Aug 16
  • Cafes and Restaurants
  • Houston, Texas
  • Incomplete Order
  • 14

Purchased two chicken dinners on two separate occasions, no bread provided on each, why? Also, the young people they hire do not seem to care. When I called and spoke to the Manager, he had such a poor "I do not know why attitude" I feel he maybe the problem in the service being provided at this location. I have also, experienced when ordering burgers and requesting very little sauce on my... Read more

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  • Aug 05
  • Cafes and Restaurants
  • Manager Sanitary Neglect
  • 2
  • 2
  • 24

I was at whataburger #736 at 14310-A IH 35 one of your manager (white) fixing the sandwich walk to cooler where orange juice is stored get something out go back to making sandwich without sanitizing her hand don't the cashier who take our money touch these same door handle? NOT GOOD. I also observed another manager (black) walking around with a clipboard making notations sit the same clipboard... Read more

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My service at whataburger in Panama City beach, Fl. Was absolutely AWFUL!!!! After sitting in line for over 25 minutes, for breakfast, the food was old an nasty. Had to go get breakfast from Hardee's for a decent meal. Worst ever!! Add comment


  • Aug 01
  • Cafes and Restaurants
  • D'iberville, Mississippi
  • Rude Employee
  • 34

I did not want to have to write this but this is the third experience that i have had at whataburger in diberville missisippi. If i ever go to whataburger it is late because i have to work night shifts. I enjoy whataburgers food but recently on several accounts there was a young lady named holly who worked at the drive thru window each time i have encountered her she has had a rude attitude or a... Read more

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