Whataburger Complaints and Reviews

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Main address: 300 Concord Plaza 78216 San Antonio TX
210-476-6000, , http://www.whataburger.com/contact_us.php?comment=general
  • 22+6 mobile complaints
  • $121 claimed losses
  • $4 average
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Waiting 10 minutes so far and I still don't have my burger. 3 cars ahead of me, but you would think they would have stated cooking right after you order. Not what I expect from a fast food restaurant. Been waiting 13 minutes now, down to one car in front. My burger should be well done by now. 15 minutes and I got my burger, they need to call it Waitaburger!!! Add comment

  • Aug 19
  • Snack Bars and Fast Food, Bars
  • Houston, Texas
  • Wrong Order
  • 14

I was really excited when they started building a whataburger across the street from where I stay. When it opened I decided to give it a try. I ordered the usual which is a jr. Burger with mayo, ketchup, and cheese only. I should have known that it wouldnt be a good experience when my order was not repeated back to me. I paid for my food and didnt receive a receipt but didnt worry too much... Read more

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  • Aug 16
  • Cafes and Restaurants
  • Houston, Texas
  • Incomplete Order
  • 10

Purchased two chicken dinners on two separate occasions, no bread provided on each, why? Also, the young people they hire do not seem to care. When I called and spoke to the Manager, he had such a poor "I do not know why attitude" I feel he maybe the problem in the service being provided at this location. I have also, experienced when ordering burgers and requesting very little sauce on my... Read more

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  • Aug 05
  • Cafes and Restaurants
  • Manager Sanitary Neglect
  • 2
  • 19

I was at whataburger #736 at 14310-A IH 35 one of your manager (white) fixing the sandwich walk to cooler where orange juice is stored get something out go back to making sandwich without sanitizing her hand don't the cashier who take our money touch these same door handle? NOT GOOD. I also observed another manager (black) walking around with a clipboard making notations sit the same clipboard... Read more

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My service at whataburger in Panama City beach, Fl. Was absolutely AWFUL!!!! After sitting in line for over 25 minutes, for breakfast, the food was old an nasty. Had to go get breakfast from Hardee's for a decent meal. Worst ever!! Add comment

  • Aug 01
  • Cafes and Restaurants
  • D'iberville, Mississippi
  • Rude Employee
  • 28

I did not want to have to write this but this is the third experience that i have had at whataburger in diberville missisippi. If i ever go to whataburger it is late because i have to work night shifts. I enjoy whataburgers food but recently on several accounts there was a young lady named holly who worked at the drive thru window each time i have encountered her she has had a rude attitude or a... Read more

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  • Jul 19
  • Cafes and Restaurants
  • Raw Meat Serve
  • 13
  • 61

My husband daughter mother in law and I went to whataburger in Fernandina Beach,FL 463773 The Buccaneer Trail, Yulee, FL to be exact... After ordering our good sitting down to enjoy it. After my daughter finished about half of her burger,me thinking oh it's just covered in ketchup, I was wrong.. My husband looked down grabbed it from her and went straight up to the counter and said.."this is... Read more

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My order was wrong...I repeated my order 3 times and still could not get it correct. I was even charged for an item I did not order. I aaked to speak to mananger and it didnt make it any better her attitude was horrible and was so rude. I ended up having to pay more money because the servant wrang it up wrong. By far the worst experience at what aburger in lewisville, tx. I received no ketchup... Add comment

  • Jul 10
  • Cafes and Restaurants
  • Bellevue, Washington
  • Grilled Chicken Melt
  • 16

The Grilled Chicken Melt comes described as "Enjoy a 100% Chicken breast covered with a fire-roasted blend of poblano peppers, onions and red peppers. A slice of smooth and mild Monterey Jack cheese tops it all off." This is what I received at the new store in Whitesboro, TX. I was the only one in the drive thru. No excuse. I won't bother taking a picture of the stale, cold,wayyy over- salted... Read more

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  • Jun 23
  • Cafes and Restaurants
  • Valencia, New Mexico
  • Bad Food
  • 2
  • 19

On Sunday June 22 I went to a whataburger in ABQ Nm on Osuna and Jefferson. That evening I got sick to my stomache and had an upset stomache thru the night, The following day Monday My boyfriend and I was still very quesy to our stomache. I don't usually make complaints I thought you should know my experiance in what happen. .We went to a whataburger Sat in a differant location and the food... Read more

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