Whataburger Complaints and Reviews

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Whataburger
Main address: 300 Concord Plaza 78216 San Antonio TX
210-476-6000, , http://www.whataburger.com/contact_us.php?comment=general
  • 28+9 mobile complaints
  • $416 claimed losses
  • $11 average
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  • Oct 14
  • Ex Employees
  • Manager Abuse
  • 9

I've been trying to contaorporate office for a while now on josefa Gonzalez a manager at unit 144 in pasadenda TX she is known to harass team members threatening Them there jobs many of employees have had same issue with josefa Gonzalez she is a pathological liar, lazy, and an embarrassment to this establishment she sits on her phone all night on her facebook and in the office checking the... Read more

Was this review helpful? 1 0

Went to the drive thru and my card was swiped twice I had to go through *** and high water just to get a $6.05 refund ill be making my own burgers at home from now on sorry wb my money is staying in my pocket. Add comment

     

  • Oct 05
  • Cafes and Restaurants
  • Customer Treatment
  • 25

WEwingLL, MY CAR BROKE DOWN WHILE I WAS HEADING TO WRK and I ASKED FOR PERMISSION TO LEAVE MY CAR PARKED THERE "while" IGOT OUT I PROMISED TO COME BACK AND HAUL IT HOME which..... the MANAGER,AGREED AS LONG AS I PARKED IT BY THE WASTE CAN AND I CAME BACK "THIS"-NIGHT!!!A COOK OVER HEARD US, AND !!!! knowing whos car it was and that NOONE WAS GOING TO WORRY ABOUT MY CAR FOR SOME FEW... Read more

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  • Oct 04
  • Cafes and Restaurants
  • Wrong Food Order
  • 13

Went to order a #1 combo without cheese upgraded to a large with a sweet tea and order was all wrong. The night shift employees are rather lazy at the Universal City location. My meal had cheese and was a small,still had to pay the price of a large one as well. The sweet tea wasn't even sweet it was all water downed. Usually I have a pretty good experience with this location in the day time but... Read more

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  • Sep 15
  • Cafes and Restaurants
  • Rude Employee
  • 16

Wathaburger 810 southmore ave pasadena tx 77502 has the rudest employees in the world and one in particular lazy that doesn't want to clean up and that's why shes paid. But she does have a huge mouth bigger than her head. To tell you that she knows how to humiliate people make them the "circus"attraction of the day and therefore loose their appetite. We felt like circus freaks and everyone... Read more

Was this review helpful? 0 0

I am absolutely pissed! I had the most disgusting burger and fries from the main st and 35 one. My burger was burnt to *** and smashed. I couldn't even eat it. The only good think was the drink and they almost forgot both. The job is not hard, stop hiring complete idiots!! Add comment

     

  • Sep 03
  • Cafes and Restaurants
  • Carrollton, Texas
  • Employee Behavior
  • 15

I went to the Whataburger in the colony and went in the restroom and there was an employee in there smoking a cigarette.then he came out and didn't wash his hands and went to the makeup table and started fixing food he was also mopping the floor and set the mop down and made more food for other costumers in the drive thru.The employees name is Chris and this was on the overnight shift.I was... Read more

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  • Aug 30
  • Snack Bars and Fast Food, Bars
  • Irving, Texas
  • Whataburger
  • 25

Ok, I eat at Whataburger because I have always gotten good food. This morning I ordered a Whataburger with cheese and everything else on it. & and order of Onion rings. The onion rings were pure grease and I was not able to eat them. The burger was also pure GREASE and very little meat! I actually could hold up the burger and the GREASE ran off. Upon calling the store (When I got home &... Read more

Was this review helpful? 0 3

Waiting 10 minutes so far and I still don't have my burger. 3 cars ahead of me, but you would think they would have stated cooking right after you order. Not what I expect from a fast food restaurant. Been waiting 13 minutes now, down to one car in front. My burger should be well done by now. 15 minutes and I got my burger, they need to call it Waitaburger!!! Add comment

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