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2.1 Based on 91 reviews
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  • Customers like
    • Food usually 2
    • Good new items 1
  • Customers don't like
    • Customer service 6
    • Manager 5
    • Slow service in drive through 3
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I just finished reading all the reviews, very very sad. I am retired I spent most of it in management and I'm sorry to tell you that you have a serious management problem in your stores in the state of Texas. After two minutes of getting consistently bad service from the Whataburger in Hewitt Texas I am compelled to tell you that your business is in serious trouble. After Decades of visiting Whataburger I will no longer go there. Read more

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I don't think it's to much to ask your school kid employees to get some sleep before the weekend shift. My son & I stop at 5:00 am at San Benito store & you can't hear them talk in the drive thru. I complain & the window is shut in my face. I talk loud because I'm outside in drive thu. I'm accused of yelling. What happened to customer service?

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Sucks they don't tell ya welcome to whataburger anymore ...well my prob starts with a call in order that was made and results was not made and when I got my food they forgot my Apple pies hey san antonio pay these people more the fk we in mexico *** to the no shizz pay more get better results but hey y'all don't give a hoot anymore bro it's y'all's fault my experience suked you bums we pay these people more ill pay Read more

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I just went threw the drive thru @beltline Rd... And the person at window took my credit card with about 4 napkins and also gave me ketchup with napkins also... I'm African American and he was white. I am very offended. Will not be come back here ever.

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Taking the TVs out of your stores is a mistake---I go elsewhere now to catch the news! You blew a good thing!!!

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Paid almost $9 for a meal and thisevsuckers want to charge extra for a pack of BBQ sauce! For that price the should havevthrown it in the bag FREE! ALMOST 9 FOR A BURGER, FRY &DRIN, I COULD HAVE GONE TO SHONEY'S FIR THE ALL YOU CAN EAT N DRINK BAR!!!!!

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With respect, "What in the *** is going on with Whataburger?" I like the food and most of the stores. It's a shame that you allow a few bad managers to ruin the reputation of a great Texas food chain. Here's another complaint against store #815. Today they had 6 cars in both lanes A, and B. It's obvious that the cook or cooks are not able to keep up with the orders. There were only 2 cars outside in the parking area, so it wasn't like they were... Read more

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Horrible, I repea Horrible, coustomer service!!!

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I used to love the whataburger burger but now the meat patties are so then u could almost read the newspaper through one needless to say I won't be eating there anymore this is the Whataburger located in Athens Texas and Canton Texas I'm sure they all the same but ya your burgers suck now. Thank you

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I think it's rediculous to have a closed dining room but not willing to accept a walk up customer through drive thru . Even with no customers outside of myself at restaurant and an employee sleeping in dining area..I'd appreciate a response ..

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