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Not getting my points when they scan the whataburger app (I have to remind them or they will quickly take my money and I don't get the points even though it's there fault and there supposed to ask) and was told to wait a couple of days....well hey I waited three weeks...
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Anonymous
mark smith

Sorry bro samething happened to me. When I called for missing points they just said someone from the "big office" will call me and that was 8 days ago. There nothing we can do...

1.0
#1162490
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Visited Whataburger on Normandy in Jax, Florida. Always excessive wait time only to get half warm food. The staff is more interested in selling you more items. They need to spend more time in preparing quality food rather than reading the menu to you to try and sell...
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#1158083
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On Dec. 1, I drove my 2012 camaro to the Whataburger in Azle, Texas for lunch. I pulled into a parking spot, not noticing that it was one without a curb bumper. Although I didn't fully pull into the spot, my front bumper got 'hung up' on the curb. I finally got it...
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#1153151
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Whataburger - Cold food!

Whataburger
#1152883
1.0
Details
I got my food fast but cold! I thought Whataburger had standards, guess not.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
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Nutrition Description
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Whataburger - Could not use rewards guy at window did not know how.

Whataburger
#1129796
1.0
Details
Burger was wrong. Cold and terrible could not eat amd tried using reward but guy at window did not know how.
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Customer service
Discounts and Special Offers
Product or Service Quality
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Whataburger - Complements

Whataburger
#1113297
My fiancé and I visited the Whataburger in League City, TX on Oct.10,2017. We were happily greeted by Delia!! We got great service, the food was good and the whole restaurant was clean!! I give them a 12 on a scale from 1-10!!
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Whataburger - Cold burger

Whataburger
#1112870
1.0
Details
Burger is cold and is not melted of at possible we go to papa burger ,you guys are doing a huge dis service to your selves and this is at most locations
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Quality of Food

Whataburger Restaurant #670 time 12:27:18p, order #1504490 I JUST CAME FROM THIS HOUSTON LOCATION #670 AND ORDER A NUMBER 1 *** TOASTED ON BOTH SIDES WITH A ORDER OF ONION RINGS. FIRST OF ALL SOME ONE TOOK MY OTHER ON A PORTABLE LAB TOP. THE LINE WAS LONG, THERE WAS...
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Anonymous
Lips

I don't care what your problem is.Stop the all capital letter screaming format.Poor old #670 is probably glad to get rid of you.

2.7
I liked
  • Food
I didn't like
  • Being cheated out my money
#1117299
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Oct 7, 2017 my husband and I went to eat at the Whataburger in Royse City, Tx 75189 around 1:15. We are regular visitors to Whataburger and have noticed the past three times we were at this place of business there are different people at the counter. The guy must have...
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#1111843
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If you are wanting fast food at the new Whataburger in Gainesville Texas you will be sadly disappointed!!! Lunch took me 23 minutes from the time I placed my order (this does not include the time it took me just to get to place the order) to the time they handed it to...
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2.5
I didn't like
  • Service
#1107363
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Went to get food for dinner for my family. The lady was rude. Almost forcefully handing me my reciept. She said "here" a bit rude when handing me my food. I normally have a great experience when going to this location, which is why i keep going back. I understand that...
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2.7
#1106185
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After walking into store being told door unlocked by accident and noticing odor went back next(with gift card) to find rotten garbage in parking lot and terrible odor. Manager and owner present but not addressing problem. Smelled like a garbage dump from far across...
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2.1
#1095828
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Whataburger - Awesome!!!
Whataburger #954. 8340 Century Blvd, Century, FL Manager: Charlotte Killiam Cashier: Charlotte K Date: 08/05/2017 Me, my husband, daughter and granddaughter was traveling from Pensacola FL back to our home in Alabama. We were trying to decide on where to eat. Since we...
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4.4
#1092725
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Contact Whataburger

Mailing Address:
Whataburger
300 Concord Plaza
San Antonio, TX 78216
Phone:
(210) 476-6000
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Whataburger Products and Services

Family went to whataburger 4th st for lunch. First thing happened a worker "Brandy" was in restroom using the restroom came out did not wash hands and returned to work not washing hands at all. For a worker to be reported and sent home only to be returned back to the...
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I liked
  • Low class food and low class service
I didn't like
  • Manager
  • Employees
  • Customer service
#1092510
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