Not getting my points when they scan the whataburger app (I have to remind them or they will quickly take my money and I don't get the points even though it's there fault and there supposed to ask) and was told to wait a couple of days....well hey I waited three weeks and still no points showing and even making more purchases. About the fourth time trying I got tired of them giving me a list for why it "may" not of worked and I asked for a manager.
He said contact them on the app by email so I did.
Response got back was saying more excuses and refused to give me my earned points even after emailing back a 2nd x got no response so called corp. They say will get my complaint up higher which have not heard back yet and will give it 48 more hours before take next/further action.
Review about: Whataburger Rewards Program.
Reason of review: Bad quality.