I went to the Whatabutger located at Westhills shopping center in Tulsa, OK.I sat in the drive thru for 25 mins then the lady at the window could not find my order asked me to pull to the next window where the food was handed to me and asked for my money.
I had asked for a #5 with no onions and a sweet tea. The fries were cold the burger had onions, by now my 30 min lunch in over. I asked for a refund, the manager didn't even apologize plus she tried to give me less then what I gave the lady which was $10 bill.
So I went to work without eating.Tell me how this is customer service?
This reviewer shared experience about order processing issue and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Whataburger. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about Whataburger.
Check out the best and the worst companies in Fast Food category for more informed decision or compare Whataburger to other companies on our site.